FORMULATING A MODERN SERVICE DELIVERY STRATEGY IN THE ACTIVITIES OF HIGHER EDUCATION INSTITUTIONS. International Congress on Economics, Management and Business Studies, [S. l.], v. 1, n. 6, p. 752–757, 2026. Disponível em: http://www.econferencia.com/index.php/8/article/view/1278. Acesso em: 19 aug. 2026.